Behind every solution—a story worth sharing
Technology Upgrade: Leading European Bank
- Template rationalization and inventory cleanup to achieve 25% saving.
- Automation using PQL and migration accelerator provided by Product vendor brought in 40% effort saving
- Automated test and validation approach saved on testing effort
- Factory based delivery model to improve efficiency further during the template development phase in papyrus.
CCM Advisory: UAE based Digital Bank
- Due diligence study and analysis of current implementation and custom outbound solution built around Twillio.
- Product fitment study by analyzing the market trends and evaluating multiple leading CCM products (OpenText Exstream, Quadient, Smartcomm, Newgen)
- Improved customer experience with outbound channels by enabling true omnichannel channel communication
CCM Transformation: US Based Global Insurer
- Supporting customer on large transformation from a traditional CCM solution to Quadient.
- Starting from Designer to Scalar to Dynamic Communication, team has led the solution to streamline the migration.
Complex Application Development: Leading European Insurer
- POC and product analysis on new complex feature and module implementation
- Process automation, documentation and knowledge transfer to customer teams
- Business requirement mapping to solution blueprint, estimation and story creation.
- Agile led delivery with multi-geo, multi-vendor environment
